Communication

Smart Watch & Notifications

Granular subscription controls, AI-prioritised inbox, daily digest narrative, snooze, quiet hours, and semantic keyword watch — so the right team members hear about the right work without drowning in pings.

01

Watch any board, any item, any column

Subscribe at three scopes: an entire board, a single item, or a specific column (e.g. only when something enters Done). The Watch popover on every board header surfaces a subscriber stack with avatars, a snooze section, and quick options — All activity, Mentions only, Muted, or Custom… The Custom modal exposes five event categories (items, status moves, field edits, people, structure) plus a per-board email toggle. Item-level Watch lives on the task panel, and a "Watching" page at /agency/notifications/watching lists every subscription with bulk unwatch and a scope filter.

02

Reasons baked into every notification

Every notification carries a reason tag: Mentioned (red), Assigned (blue), Watching (grey), or system. The reason renders as a UBadge next to the title in your inbox so you can triage in one glance — no more "why am I getting this?" mystery. A small ? icon next to the badge opens an AI-generated one-line explanation specific to that notification, drawing on the actor, the change, and the board context.

03

AI-prioritised inbox

Every notification is scored 0..1 on importance using a fast rule-based heuristic at write time — mentions and assignments score highest, watching is moderate, with type-specific bumps for overdue tasks and approval requests. On inbox open, Workers AI re-classifies recent items via the llama-3.1-8b classifier and refines the scores in place. Toggle "Sort: Importance" in the inbox tab to surface the urgent stuff first; "Sort: Recent" preserves the historical newest-first behaviour.

04

Daily digest with AI narrative

A "Digest" tab in the notification slideover rolls up Today or Last 7 days into per-board summaries, with counts split by reason and the top 3 items by activity. Click any board to navigate, click any item to deep-link straight to its panel. Groq generates a one-sentence narrative for each board ("Sarah unblocked the homepage proof and Meta spend jumped 42% awaiting your sign-off") so you can skim what mattered without reading every entry.

05

Snooze and Quiet Hours

Snooze any board for 1h, 8h, end of day, tomorrow 8am, next workday (skipping weekends), or pick a custom date and time. While snoozed, the Watch button shows a moon icon with the remaining countdown and auto-uncovers when the window expires. At the user level, Quiet Hours suppresses browser push notifications during a configured time range and selected days — your inbox still receives everything, but the bell stops ringing. @mentions and assignments always come through regardless, since they are direct user-action.

06

Auto-watch & auto-acknowledge

When you create a task, comment on one, get assigned, or are @mentioned, you are automatically subscribed at the item level so you stay in the loop without thinking about it. Toggle off in /settings/notifications if you prefer manual. Auto-acknowledge is opt-in: when on, the moment someone assigns you a task, Groq drafts a contextual acknowledgement comment in your voice and posts it on your behalf, so the assigner knows you are alerted even before you open the app.

07

Semantic keyword subscriptions

Add keywords on the Watching page to track topics across every board you have access to. When new notification text contains a keyword (case-insensitive ILIKE), you get a "Keyword match" notification. Beyond exact matches, every keyword is embedded with Workers AI bge-base-en-v1.5 and stored in Vectorize, so semantically related text fires "Related to" notifications too — typing "invoicing" once will catch "billing", "payment processing", and "EOM submission" without you naming each.

08

Auto-watch suggestions

If you keep visiting a board you do not subscribe to (3+ visits in a 7-day window), a friendly toast surfaces with a one-click Watch button. Saves the awkward dance of "oh, I should have subscribed to this last week".

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